A new breed of DCA
Times have changed and the credit sector is now very much in the spotlight and at the forefront of business issues.
The nation is significantly in debt and organisations have had to look strategically and creatively at their approach to recovering bad debt.
And it's because of this that a new breed of DCA is emerging, which recognises that a one-size-fits-all approach to debt collection is just not relevant any more. Responsive, flexible, transparent... are just some of the basic requirements in the current climate. As is the need to take a commercial view on how to achieve a reasonable return.
At CRS, we see ourselves very much as one of the new breed of DCA's. Perhaps more appropriately, our clients appreciate our approach and the results we generate for them. Maybe you will too and put us to the test.
Andrew Calvert, Executive Chairman