About us
CRS was purchased by Andrew Calvert in 2004 and has steadily been building an impressive client base and foundations for its future development.
Andrew attributes the continued growth of the business to two key things – responsiveness and transparency. "Understanding the needs of our clients is pretty much a given – but it's the fact that we can then deliver totally bespoke solutions that means we increase collection levels. In so doing, we recognise the need to protect our clients' brands and to provide fully compliant processes, which has helped us to build the level of credibility required in the sector today.
"Many DCA's will claim to have a complete focus on performance. However, this is only really deliverable if you have real-time MI, with scalable resources and systems to plug in to meet specific demands. We also focus entirely on our clients' debt and outsource non-core services, meaning we get first class results doing what we do best".
Perhaps it's not surprising then that more and more organisations are turning to CRS for their First and Second Placement debt. In fact over 75% of placements last year were First and Second Placement, to which Andrew commented, "We must have arrived then!"
The accolade of being awarded DCA of the Year 2008 is testament to that.
