Our news
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May 09
DCA of the Year 2008 gets bigger!
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As part of their continued growth Credit Resource Solutions Limited (CRS) have moved to larger premises in Halifax.
The recently renovated Old Mill at the Rosemount Estates will give CRS a state-of-the-art building with over 100 seats capacity, and the option to take further space thereafter.
Andrew Calvert, Managing Director said
"The new Offices provide us with a beautifully refurbished building which will enable us to achieve our planned growth over the next few years and give the staff the quality of working environment they are entitled to. By staying in Halifax we will retain our experienced team of collectors and support staff, and continue to be able to tap into the recruitment opportunities this part of the world offers". -
Feb 09
CRS recruit industry stalwarts as business expands
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Credit Resource Solutions, have appointed Frank Hammerton to the role of Sales Director and Darren Cole as Operations Manager.
Frank joined the business in February 2009 and commented
"This is a fantastic business which has grown steadily and profitably since Andrew acquired it back in 2004. We do the basics really well and really listen to our clients and I look forward to helping the business continue to grow in the years to come".Darren added "I am impressed by the business's commitment to provide a service which recognises the drivers of our clients and their markets. CRS's sector approach means I can adapt our recruitment, training, strategies and reporting to provide what is required of us. I hope to build upon this success and exceed the needs of our clients and that is what we are committed to continuing".
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Nov 08
CRS wins DCA of the Year award 2008
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The Award was made after recognising the progress made since Andrew & Julie Calvert acquired a majority shareholding in the business in 2004.
- November 2004 First Major Client
- June 2005 Break-Even trading
- March 2006 Company Trading Profitably
- December 2007 Residual holding by original share-holder bought out
- February 2008 Relocation to more functional offices to support growth and provide extra staff facilities including crèche, parking and canteen
- August 2008 Staff numbers reach 35.The Company's level of client satisfaction, strong supplier relationships, commitment to compliance and approach to employees were all recognised by the panel and a number of clients provided strong endorsements.
The Company's external auditors commented in the submission
"Under Andrew's guidance Credit Resource solutions have continued to see exceptional growth during FYE March 2008. Turnover is up 118% against 2007 (2007 48%) and gross profit margins have been held at around 60% when the industry average is much lower at 48%. These strong headline figures reflect the ongoing efficiency of the Credit Resource Solutions operation in terms of £ collected per team member.Careful control of overheads has ensured that the impressive gross profit margins translate through to the net profit line, which is up over 145% on the 2007 figures. The overall result is a strong balance sheet and an impressive increase in shareholder value".