Our people

We offer a fresh and innovative approach to collections and embrace new ideas for the benefit of our clients.

Caroline Burston
Director of Quality and Process

Caroline joined CRS in May 2011 as Compliance Quality & Training Manager. Caroline has worked in the industry since 1993 and gained extensive experience at a number of collection agencies and solicitors practices. During her career Caroline has managed administration & finance departments, as well as collections in commercial, consumer and legal. She has successfully gained a pass with credit on the CSA City and Guilds Diploma Course.

Caroline’s is a well known industry figure and brings extensive compliance experience and knowledge to CRS.

Caroline was appointed to the CRS board in January 2012.

Picture of Caroline Burston